MANN+HUMMEL GROUP
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
In the current economy where customers are ‘prosumers’, both producing and consuming services and content, warranty, aftersales and aftercare create a crucial link in the value chain that require a strategic focus.
ENG’s 3rd annual summit will gather top OEM’s, dealers and suppliers to share expertise and best practices to develop strategies to enhance quality, brand loyalty and customer satisfaction.
Join us in Detroit for two days of strategic insights, interactive panel discussions, dynamic case studies and a workshop. This event will provide you with the practical tools on how to design a successful warranty strategy and increase profit while driving customer satisfaction and loyalty.
Key topics this year include:
Unique opportunities for engagement across the full automotive enterprise with topics specifically focused for: Passenger Car, LCV, Truck, Construction and Pleasure Vehicles, OE Suppliers, Captives, Insurance and Extended Warranty/Vehicle Protection.
The executives that will realize the greatest benefit through attendance are senior vice presidents, vice presidents, directors, managers and heads of:
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
Very well-organized event from ENG with passionate speakers and exciting topics.
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
MSX International is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, and innovative business solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad solutions portfolio supports OEMs across Fleet and Mobility, Warranty and Technical, Parts and Service, Channel Management and Customer Engagement. MSX employs more than 5,000 team members worldwide.
› Visit company websiteTavant is a digital products and solutions company that provides impactful results to its customers across a wide range of industries such as Aftermarket, Lending and Media in North America, Europe, and Asia-Pacific.
Our enterprise warranty solution offered on the Salesforce Cloud, combines warranty solution expertise with industry best practices. Tavant has experience of over a decade – working with leading customers implementing world class warranty solutions, leveraging latest artificial intelligence techniques, to generate actionable insights.
› Visit company websiteMize is a global Service Lifecycle Management company that provides a Cloud SaaS solution for durable goods manufacturers, including the auto industry, and their value chain. The company provides a Connected Customer Experience among OEMs and their end customers, dealer channels, service provider network, and suppliers, connecting and managing all service lifecycle interactions, extending across Warranty, Service Plans, Support, Service Delivery, Parts, and Returns. Mize solutions reduce service delivery costs, optimize service experiences, and maximize customer lifetime value. For more information, visit www.m-ize.com.
› Visit company websiteIn business since year 2000, Ubiquiti provides highly regarded solutions for Decision Support with Text.
Our software product solutions enable decision support, without requiring tedious manual effort. Our data-driven solutions enable rapid search, analysis, mining, diagnosis, and early warning alerts – with both structured and unstructured data. Business intelligence by sorting, searching, charting, reporting, drill-downs, slice & dice of data, are all available on intuitive user-friendly interfaces. Ubiquiti technologies provide semantics-based text mining and analytics for unstructured plain verbatim text narrative records and documents.
Ubiquiti provides customized, domain-specific and detailed ontologies to enable analysis at different levels of detail. Specialized techniques are easily incorporated – including statistical models, forecasting, and quantitative machine-learning. Ubiquiti encourages proactive rather than reactive responses to important events, opportunities and trends. Our services cover all aspects for data-driven solutions, including requirements gathering, design, implementation, and on-going support.
› Visit company websiteTech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).
› Visit company website
ATCS partners with manufacturers to digitize after sales processes through innovative technologies leading to increased efficiency, effective retailers, improved repair processes, and knowledge driven decision making. With 19 years' industry experience, onsite presence in North America, Europe and Asia, ATCS provides seamless off-shoring development with local expertise. We bring industry benchmark ideas to life quickly, cost effectively, and collaboratively, while maintaining quality expectations.
PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world.
In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds.
With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.
› Visit company websiteAfter, Inc. is a global leader in the warranty management and services industry. Its predictive analytics, marketing strategies, reporting and program administration are second to none. After, Inc. offers a range of individual services and turn-key programs to support specialty warranty products for a wide range of industries and partners with some of the world’s top automotive companies to help transform their post-sale warranty businesses from obligations to profit centers enhancing their customers’ experiences.
Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc. became part of EPIC Insurance Group in 2017, a unique and innovative specialty, retail property and casualty employee benefits insurance brokerage and consulting firm with 1,300 employees across the U.S.
Automotive-Technology is essentially a B2B online business and technology media platform that has under its wraps the largest global database of automotive buyers and suppliers.
In the realm of Automotive, where innovation is rapid, plant automotive technology stands adept at conceptualizing unique ideas relevant to the B2B space.
Automotive-technology.com covers in-depth trends that shape industry dynamics and metamorphose global economics. With services like search engine optimization, social media marketing, product video showcase, e-mail marketing, e-newsletter sponsorship, banner advertising, event marketing and micro-website within our platform, www.automotive-technology.com has created a recognition that spans over a global audience, thereby revolutionizing how businesses transact.
Experience the art of hospitality and a newly imagined vision of modern luxury at The Henry, a Marriott Autograph Collection hotel in Dearborn, Michigan. From the moment you enter the magnificent lobby adorned with vibrant contemporary art, you will experience an elegant boutique hotel that you will want to call home again and again. Relax in the indoor pool, hot tub and massage rooms, recharge in the fitness center, and experience the stunning art collection. Just beyond the energy of Detroit, The Henry is located adjacent to Fairlane Town Center. The hotel is 1 mile from Ford Motor Company, 3 miles from The Henry Ford Museum and within minutes of local businesses and attractions, including the Automotive Hall of Fame, Detroit Institute of the Arts and Detroit Science Center.
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
Very well-organized event from ENG with passionate speakers and exciting topics.
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
This conference has provided huge learning on how different companies do their business across different regions.
The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
An ENG conference is a good opportunity to network and gain connections with other companies.
Very interesting and business relevant topics. Great opportunity for benchmarking.
I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
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› Create your account nowDiscounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.