4-5 June 2025, Hotel Berlin Potsdamer Platz by Leonardo Hotels, GERMANY

This event is part of ENG's Auto Week, along with ENG's 25th Annual Automotive Retail & Distribution Summit

KEY TOPICS:

• Impact of supply chain and logistics on warranty and service  
• Strengthening the relationship between OEMs, suppliers, and dealers in a modern vehicle and mobility world 
• Moving warranty from a cost centre to a customer satisfaction driver 
• Impact of modern vehicles, smartcars, and shared vehicles 
• AI and Analytics: Quality improvement through streamline data sharing between dealer, OEM and supplier
• New standardisation of evaluations of fault and resolution 

WHY ENG?

• 60+ warranty thought leaders from OEMs, dealers and suppliers
• Over 10 years specifically focused on warranty strategy in the industry
• 2 days of case studies, in-depth panels and interactive panels covering current issues
• Ample networking time to connect with current and future partners in the industry

WHO SHOULD ATTEND?

The executives that will realise the greatest benefit through attendance are Senior Vice Presidents, Vice Presidents, Directors, Heads and Managers responsible for:

• Warranty
• Customer Service
• Quality and Production
• Sales and Marketing
• Supplier Business (TIER1 / TIER2)
• Customer Satisfaction