MSX International is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, and innovative business solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad solutions portfolio supports OEMs across Fleet and Mobility, Warranty and Technical, Parts and Service, Channel Management and Customer Engagement. MSX employs more than 5,000 team members worldwide.

Stout is recognized internationally as a leading advisory firm in the automotive sector and has advised companies ranging from multinational publicly traded OEM’s and Tier 1 suppliers to closely held component suppliers globally. Stout has also worked with franchised and non-franchised dealerships, raw material suppliers, logistics and data providers and other stakeholders and participants in the automotive supply chain.

Download Stout’s Automotive Warranty and Recall 2017 Report: https://www.stoutadvisory.com/insights/report/2017-automotive-warranty-recall-report 

Deloitte’s automotive group is at the forefront of top trends and issues facing the industry. Deloitte automotive industry professionals can help you navigate the complex issues and challenges impacting your companies and the rapidly evolving automotive industry.

With hundreds of Automotive practitioners in the United States, and with access to thousands more worldwide, we have virtually unparalleled ability to deliver industry insights and perspectives. Our clients include more than 220 automakers in the United States alone, representing some of the world’s largest light vehicle, commercial, heavy duty, and off-road manufacturers; suppliers; dealers; finance companies; and aftermarket companies.

PrediCX software from Warwick Analytics provides automated predictive analytics for customer data, early warning, predictive maintenance, warranty classification and root cause analysis, all in near real time. The software automatically analyses text data as well as structured data, saving huge amounts of time and resource. PrediCX is deployed by OEMs globally.

Frost Brown Todd, an AmLaw 200 law firm with more than 500 lawyers, offers a deep, talented roster of legal professionals.  Our firm’s Insurance Industry Group calls upon the experience of nationally and internationally respected attorneys to handle a full spectrum of legal services for domestic and international regulated businesses and organizations. FBT assists clients in the creation, setup and operation of extended warranty programs, including enabling these programs to maintain compliance with regulatory requirements.

Pegasystems is the leader in software for customer engagement and operational excellence.
Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

Our Global 3000 customers rely on Pegasystems dynamic solutions and strategic applications to drive excellence in their sales, marketing, customer service, warranty and operations.

ATCS partners with manufacturers to digitize after sales processes through innovative technologies leading to increased efficiency, effective retailers, improved repair processes, and knowledge driven decision making.  With 19 years' industry experience, onsite presence in North America, Europe and Asia, ATCS provides seamless off-shoring development with local expertise. We bring industry benchmark ideas to life quickly, cost effectively, and collaboratively, while maintaining quality expectations.

• ATCS Global: www.atcs.com
• ATCS Germany: www.atcsgmbh.de

After, Inc. is a global leader in the warranty management and services industry. Its predictive analytics, marketing strategies, reporting and program administration are second to none.  After, Inc. offers a range of individual services and turn-key programs to support specialty warranty products for a wide range of industries and partners with some of the world’s top automotive companies to help transform their post-sale warranty businesses from obligations to profit centers enhancing their customers’ experiences. 
 
Headquartered in Norwalk, Conn. and with offices in New York City, After, Inc.  became part of EPIC Insurance Group in 2017, a unique and innovative specialty, retail property and casualty employee benefits insurance brokerage and consulting firm with 1,300 employees across the U.S.