SKODA AUTO
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Maximising potential in the European automotive retail market requires an innovative mind-set. Managing the demands of improving dealer profitability, brand distinction and cross border distribution remains a complex task. The modern automotive retail and distribution executive must have their eye on dealer performance, emerging sales channels and the technology that drives success. The market remains turbulent and clear steps must be taken to maximise the retail opportunities for every potential customer.
For the past 15 years E.N.G. has focussed on bringing together the key players in the industry to share best practices and experiences central to success in the European automotive marketplace. Tough decisions and the need for new ideas are great reasons to join us for two days of strategic insight, case study, interactive debate and workshops. Some of the topics explored this year will include:
• Ensuring dealers profitability by implementing effective dealer business management processes
• The importance of creating advanced digital strategy aligned to retail goals
• Enhancing the customer experience by improving dealer performance
• Identifying methods to attract and retain talents to ensure the network success
• Increasing the dealer profitability by building strong aftersales and parts strategy
This year we also offer the option of joining us for a third day where we will cover key issues related to the very lucrative parts business. With so much at stake this is an event not to miss!
The executives that will realise the greatest benefit through attendance are Chief Executive Officers, Executive Vice Presidents, Senior Vice Presidents, Chief Operating Officers, Directors and Heads of:
Want to attend this year's 16th annual summit? Click here to go to the 2016 event page
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Very interesting and business relevant topics. Great opportunity for benchmarking.
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
At Urban Science, we have over 30 years of experience helping clients improve their retail performance - from overall network strategy down to individual retail outlet performance. Urban Science consultants identify the right number and location of retail outlets to help clients realise their full market share potential. We then establish performance standards for individual retail outlets and identify opportunities to optimize profitability and market share.
› Visit company websiteRaytheon Professional Services (RPS) has helped organizations, in more than 100 countries and 28 languages, transform the way they provide learning across the enterprise. A proven leader in the design, development, administration and delivery of performance-driven training solutions, Raytheon Professional Services helps automotive dealers increase sales, customer retention and profitability. From product launches to sales to technical services, our comprehensive, industry-leading automotive training expertise helps accelerate product knowledge to drive dealer performance and service excellence.
› Visit company websiteMSX International is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, and innovative business solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad solutions portfolio supports OEMs across Fleet and Mobility, Warranty and Technical, Parts and Service, Channel Management and Customer Engagement. MSX employs more than 5,000 team members worldwide.
› Visit company websiteAUTOROLA’s business intelligence solution INDICATA is a unique real-time evaluation tool that collects, processes and analyses live used car market data to provide insights on market dynamics including demand, supply, pricing and inventories. It is a web based platform that monitors all used cars currently for sale in a market by gathering data in real-time from classified websites, OEM websites, dealer websites and used car retailer websites.
› Visit company websiteNG Group is a European automotive consulting group. NG Group offers a variety of comprehensive products and services for automotive distributors, importers and dealers worldwide, including:
After Sale Part Management (APM): A unique and innovative approach for improved bottom line results for this specialized business line
Operational Excellence: KPI's, best practices, tools and techniques for distributer, Dealers and network management
Supply-Chain Effectiveness (APM SCOR): A different approach toward managing an effective supply chain, aligned with APM and SCOR methodologies
Decision Critical Data Recovery: Efficient and effective access to critical data and the utilisation in management decision making and organizational performance control based on existing IT infrastructure.
Customer Strategy & Customer Care: A complete methodology and best practice knowledge for customer retention, potential realization, prolonged customer lifecycle and increased profitability
Complete Training Solutions to all automotive distributor and dealer needs
› Visit company websiteInformation is our business. And yours.
We are the leading provider of data, solutions and business intelligence services for the European automotive community.
Becoming the standard source of European data does not happen overnight. For over 75 years we have been operating as an independent market observer, recording data for the automotive community and supplying this to subscribers in printed or digital form. Eurotax, Glass's and Schwacke vehicle valuations have been the reference for European used car valuations for decades.
Through the combination of data collection, market analysis and mathematical models, we create reliable, decision-critical information. This information is available across Europe and makes a measurable contribution to increasing the profitability of our customers. Our broad product and service range extends from risk and claims management, market intelligence and consulting services, through to solutions for the automotive retail, repair and service businesses.
Knowledge is power – and profitability.
› Visit company websitePwC joined forces with Strategy& to create the pre-eminent Strategy through Execution firm – delivering premium value, attracting premium talent and differentiated by our ability to help clients build their own capabilities, on a global scale.
We offer clients a combination of strategy consulting, deep industry expertise and proven track record of execution capabilities which draw on such unrivaled global scale and experience.
› Visit company websiteProfessionals around the world turn to Snap-on Business Solutions for the products and solutions they need to get work done efficiently.
To satisfy the shifting dealer and OEM needs, Snap-on is again driving the change by combining network, service and parts solutions as one integrated OEM offering. Through this process, Snap-on is creating new innovative and integrated solutions to help OEMs to sell more cars and genuine parts through an optimised and healthy dealer network. Now, leading consultancy business in aftersales area, Snap-on is implementing Coaching programs for many manufacturers to maximize efficiency in workshops and parts departments to increase dealer productivity and customer loyalty.
MAPFRE WARRANTY is a trademark of MAPFRE ASISTENCIA, a market leader in warranty programmes and credit protection, such as PPI, GAP products and other specialty risks insurances for vehicles. MAPFRE WARRANTY has been working with its partners in the automotive industry for more than 25 years, helping them to boost their turnover and profit with its network of agents and dealers support service worldwide.
MAPFRE WARRANTY offers to its clients comprehensive and easy to integrate services, counts on a direct presence in 44 countries, over 1,550 corporate clients, operates worldwide and has 195 million people benefitting from its services.
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At EY, we are committed to building a better working world — with increased trust and confidence in business, sustainable growth, development of talent in all its forms, and greater collaboration.
We want to build a better working world through our own actions and by engaging with like-minded organizations and individuals. This is our purpose — and why we exist as an organization.
Running through our organization is a strong sense of obligation to serve a number of different stakeholders who count on us to deliver quality and excellence in everything we do.
We want to use our global reach and scale to convene the conversation about the challenges facing economies and the capital markets.
When business works better, the world works better.
› Visit company websiteTrackBack© understands that the faster a lead is contacted, the more likely a sale will result. Integrating with existing CRM and leads management systems, TrackBack.Calls and TrackBack.Email prove if lead follow-up has been attempted, if and when contact has been made, the result of the contact and who made the contact. The unique services provided by TrackBack© are used around the world by OEM’s such as Mercedes-Benz, Fiat Group, General Motors, Renault, Subaru, Isuzu, Triumph, Nissan and Jaguar.
› Visit company websiteHARMAN designs, manufactures and markets premier audio, visual, infotainment and integrated control solutions for the automotive, consumer and professional markets. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon® and Mark Levinson ®, the Company is admired by audiophiles, musicians and the entertainment venues where they perform. More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems. HARMAN has a workforce of approximately 16,000 people across the Americas, Europe, and Asia and reported sales of $5.3 billion for the twelve months ended June 30, 2014.
› Visit company websiteHERE, a Nokia business, offers the world’s best maps and location experiences across multiple screens and operating systems. HERE is inspiring a new generation of location services and devices, helping more people to navigate their lives with ease and confidence. Built on more than 25 years of experience in cartography and drawing on more than 80,000 sources of data, HERE offers “Maps for Life” for more than 190 countries, voice guided navigation in 95 countries in more than 50 languages and live traffic information for 34 countries.
› Visit company websiteThe dedicated staff at the Crowne Plaza Amsterdam City Centre hotel believe in personalised service. Receive a warm welcome in the bright, modern lobby, then order drinks and relax by the fireplace in their spacious Lobby Connect Lounge. Celebrate your stay in our New Dorrius restaurant, where international favourites with a Dutch twist enrich a lively menu.
Crowne Plaza Amsterdam City Centre is a 5-minute walk from Centraal Station with direct trains to Amsterdam Schiphol Airport, 18km away. The station is served by 3 metro lines, while 5 tram routes stop outside the hotel. Leave your car with our valet and ask the concierge about the city's best canal-side cafes, bike rental and routes.
Dine privately in the exquisite, wood-paneled Queen of Holland room, create ideas and visions in the brand new ideation room or enjoy a Nespresso in the breakout area. The business centre offers high-speed Internet and printing.
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Very interesting and business relevant topics. Great opportunity for benchmarking.
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
This conference has provided huge learning on how different companies do their business across different regions.
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.
Very well-organized event from ENG with passionate speakers and exciting topics.
The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.
An ENG conference is a good opportunity to network and gain connections with other companies.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.