FORD CREDIT EUROPE
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
Maximising potential in the European automotive retail market requires an innovative mind-set. Managing the demands of improving dealer profitability, brand distinction and cross border distribution remains a complex task. The modern automotive retail and distribution executive must have their eye on dealer performance, emerging sales channels and the technology that drives success. The market remains turbulent and clear steps must be taken to maximise the retail opportunities for every potential customer.
For the past 16 years E.N.G. has focused on bringing together the key players in the industry to share best practices and experiences central to success in the European automotive marketplace. Tough decisions and the need for new ideas are great reasons to join us for two days of strategic insight, case study, interactive debate and workshops. Some of the topics explored this year will include:
• Ensuring dealers profitability by implementing effective dealer business management processes
• The importance of creating advanced digital strategy aligned to retail goals
• Enhancing the customer experience by improving dealer performance
• Identifying methods to attract and retain talents to ensure the network success
• Increasing the dealer profitability by building strong aftersales and parts strategy
This year we also offer the option of joining us for a third day where we will cover key issues related to the very lucrative parts business. With so much at stake this is an event not to miss!
The executives that will realise the greatest benefit through attendance are Chief Executive Officers, Executive Vice Presidents, Senior Vice Presidents, Chief Operating Officers, Directors and Heads of:
Want to see what you missed at last year's 15th annual summit? Click here to view our 2015 event page
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
MSX International is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, and innovative business solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad solutions portfolio supports OEMs across Fleet and Mobility, Warranty and Technical, Parts and Service, Channel Management and Customer Engagement. MSX employs more than 5,000 team members worldwide.
› Visit company websiteHERE, a Nokia business, offers the world’s best maps and location experiences across multiple screens and operating systems. HERE is inspiring a new generation of location services and devices, helping more people to navigate their lives with ease and confidence. Built on more than 25 years of experience in cartography and drawing on more than 80,000 sources of data, HERE offers “Maps for Life” for more than 190 countries, voice guided navigation in 95 countries in more than 50 languages and live traffic information for 34 countries.
› Visit company websiteAt Urban Science, we have over 30 years of experience helping clients improve their retail performance - from overall network strategy down to individual retail outlet performance. Urban Science consultants identify the right number and location of retail outlets to help clients realise their full market share potential. We then establish performance standards for individual retail outlets and identify opportunities to optimize profitability and market share.
› Visit company websiteRaytheon Professional Services (RPS) has helped organizations, in more than 100 countries and 28 languages, transform the way they provide learning across the enterprise. A proven leader in the design, development, administration and delivery of performance-driven training solutions, Raytheon Professional Services helps automotive dealers increase sales, customer retention and profitability. From product launches to sales to technical services, our comprehensive, industry-leading automotive training expertise helps accelerate product knowledge to drive dealer performance and service excellence.
› Visit company websiteAt EY, we are committed to building a better working world — with increased trust and confidence in business, sustainable growth, development of talent in all its forms, and greater collaboration.
We want to build a better working world through our own actions and by engaging with like-minded organizations and individuals. This is our purpose — and why we exist as an organization.
Running through our organization is a strong sense of obligation to serve a number of different stakeholders who count on us to deliver quality and excellence in everything we do.
We want to use our global reach and scale to convene the conversation about the challenges facing economies and the capital markets.
When business works better, the world works better.
› Visit company websiteInformation is our business. And yours.
We are the leading provider of data, solutions and business intelligence services for the European automotive community.
Becoming the standard source of European data does not happen overnight. For over 75 years we have been operating as an independent market observer, recording data for the automotive community and supplying this to subscribers in printed or digital form. Eurotax, Glass's and Schwacke vehicle valuations have been the reference for European used car valuations for decades.
Through the combination of data collection, market analysis and mathematical models, we create reliable, decision-critical information. This information is available across Europe and makes a measurable contribution to increasing the profitability of our customers. Our broad product and service range extends from risk and claims management, market intelligence and consulting services, through to solutions for the automotive retail, repair and service businesses.
Knowledge is power – and profitability.
› Visit company websiteNG Group is a European automotive consulting group. NG Group offers a variety of comprehensive products and services for automotive distributors, importers and dealers worldwide, including:
After Sale Part Management (APM): A unique and innovative approach for improved bottom line results for this specialized business line
Operational Excellence: KPI's, best practices, tools and techniques for distributer, Dealers and network management
Supply-Chain Effectiveness (APM SCOR): A different approach toward managing an effective supply chain, aligned with APM and SCOR methodologies
Decision Critical Data Recovery: Efficient and effective access to critical data and the utilisation in management decision making and organizational performance control based on existing IT infrastructure.
Customer Strategy & Customer Care: A complete methodology and best practice knowledge for customer retention, potential realization, prolonged customer lifecycle and increased profitability
Complete Training Solutions to all automotive distributor and dealer needs
› Visit company websiteTrackBack© understands that the faster a lead is contacted, the more likely a sale will result. Integrating with existing CRM and leads management systems, TrackBack.Calls and TrackBack.Email prove if lead follow-up has been attempted, if and when contact has been made, the result of the contact and who made the contact. The unique services provided by TrackBack© are used around the world by OEM’s such as Mercedes-Benz, Fiat Group, General Motors, Renault, Subaru, Isuzu, Triumph, Nissan and Jaguar.
› Visit company websiteAutomotive Management is an independent inspirational and informative platform for managers in the automotive industry. The editorial staff consists of experienced professionals with a mission to write high quality editorials, interviews, statistical analyses and background articles on all developments in the automotive industry. The magazine offers practical information on marketing, sales, and economic, fiscal and financial affairs, with an eye for the human factor of entrepreneurship. Tongue-in-cheek where possible, but critical and sharp when needed. The magazine is easy to read thanks to the concise writing style and fresh, visual layout. Automotive Management is more than just a magazine: it is also the most visited website in the Dutch automotive industry. This and the daily e-mail newsletter, the largest dedicated vacancy site - Jobmotive - and a range of events for the target audience make Automotive Management the ideal cross-media platform for parties looking to communicate with decision makers in the automotive industry.
The quarterly business-to-business magazine Fleet&Mobility reports the latest developments in corporate mobility at strategic and operational levels. Together with its website, Fleet&Mobility is the leading platform for mobility decision makers in the Netherlands. Our core readership consists of fleet and mobility managers, facility, procurement and HR officers, financial directors and other senior decision makers at large and medium-sized Dutch enterprises. Through the website, the weekly newsletter and the magazine, we give them access to all the news, views and information they need in the field of mobility management. Regular features range from reviews of new fleet cars and vans to stories on alternative modes of transportation. We also offer plenty of coverage of tax issues and their repercussions for fleet operators. To inspire our readers, we examine innovative mobility projects and processes at large and medium-sized companies. Interviews, analyses, statistics and columns keep the mobility manager well-informed about all aspects of the profession on a daily, weekly and quarterly basis. Fleet&Mobility is also read by mobility suppliers, including repair, maintenance and tyre businesses, vehicle importer, leasing and finance firms and service providers.
The marketing agency Russian Automotive Market Research has been operating in automotive analytics since 1997 and today is one of the leading researchers of the automotive market of the Russian Federation, CIS and overseas markets.
The leading position of the company is the result of great experience and commitment to high quality of the products offered to our customers.
Russian Automotive Market Research offers a wide range of off-the-shelf solutions as well as products tailored to customer needs.
The products we offer is a tool, which allows the market participants to estimate the position on the market and the market potential, to forecast demand and optimize development strategies.
The Steigenberger Hotel Am Kanzleramt gets its name from its view of the German Chancellery and the Reichstag Building. This new hotel in the center of Berlin, near the main station, offers high-class comfort and is ideal for business travellers and urban tourists. The restaurant and bar caters to all tastes and the fitness and wellness area allow you to enjoy a magnificent view while exercising. Jog and walk along the Spreebogen, the bend in the river, with the Federal Press Beach or as far as the Brandenburg Gate. The city's other highlights can be reached quickly and easily using local public transport.
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
Very interesting platform to learn about industry trends, share ideas and improve your own process.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.
Very interesting and business relevant topics. Great opportunity for benchmarking.
An ENG conference is a good opportunity to network and gain connections with other companies.
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
Very well-organized event from ENG with passionate speakers and exciting topics.
The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.
This conference has provided huge learning on how different companies do their business across different regions.
Discounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.