26th Annual Automotive Retail & Distribution Summit

Reinventing automotive retail networks in the age of AI and the mobility economy


This event is part of ENG’s 3-day Auto Week, along with our ENG’s 14th Automotive Warranty Management Summit

KEY TOPICS:

  • Winning the value-driven consumer with seamless digital and physical retail
  • The AI-powered dealership – transforming sales, service and operations
  • Dealer networks vs new entrants – managing brand fragmentation
  • EV profitability and the future of aftersales
  • Navigating the hybrid agency model and customer data control
  • Dealer consolidation and the race for scale

WHY ENG?

  • 60+ thought leaders from OEMs and dealers in the industry
  • Over 20 years specifically focused on retail network strategy
  • 2 days of case studies, in-depth panels and interactive panels covering current issues
  • Ample networking time to connect with current and future partners in the industry

WHO SHOULD ATTEND?

This programme has been researched extensively and convened with the cooperation of senior executives responsible for automotive retail and network performance. The executives that will realise the greatest benefit through attendance are Chief Executive Officers, Executive Vice Presidents, Senior Vice Presidents, Chief Operating Officers, Directors and Heads of:

  • Retail and Dealer Network
  • Dealer Operations
  • Sales & Service
  • Brand and Retail Management
  • Franchise Development
  • Network Development and Distribution Strategy
  • Online Retailing/ E-business Strategy & Innovation
  • New Business Development and Improvement
  • Corporate Strategy and Planning
  • Aftermarket

For more information or virtual participation, email us at info@engevents.com

Events Details

Event Date

22 & 23 September 2026

Duration

2 Days

Location

Milan, Italy

DOWNLOAD PROGRAMME

To download the event programme please login to your account or leave your name and email address below and press submit.

Rosella Risso

VP - Head of Dealer of Property, Network Development and Training
IVECO
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Rosella Risso

Rosella Risso brings more than 20 years of international leadership experience across After Sales, business planning, supply chain, marketing, and continuous improvement in the industrial vehicle and machinery sectors.

Her career spans senior roles at Iveco, CNH Industrial, and CNH, where she consistently led transformation programs, improved global operations, and drove service and aftermarket innovation. After a two year experience at Accenture, she joined Iveco in 2003, progressing through aftermarket leadership roles and delivering measurable improvements in profitability, brand positioning, and operational efficiency through commercial, network, and process initiatives.

Following the 2013 merger, Rosella advanced within CNH Industrial, taking on global leadership responsibilities across Aftermarket Solutions, Distribution, Lifecycle & Purchasing, and Remanufacturing. She managed complex global operations spanning 44 warehouses, led strategic business planning activities, and drove logistics and supply chain innovation through warehouse automation, footprint optimization, and strategic supplier partnerships.

After the spin off, she served at CNH as Global Head of AG Parts & Service, leading the global aftermarket strategy with a strong focus on uptime and customer value, supported by precision technologies, digital platforms, and lifecycle solutions.

Currently, Rosella is Head of Network Development, Dealers of Property and Training at Iveco Truck, leading the strategic and operational transformation of the European dealer network to strengthen profitability, service excellence, and customer experience across markets

Sharnie Malan

Network & Training Director Europe
JAGUAR LAND ROVER
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Sharnie Malan

Oron Amsalem

Group Strategy Director
INCHCAPE
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Oron Amsalem

Oron Amsalem is the Strategy Director at Inchcape plc, the world’s leading automotive distributor. He plays a key role in shaping Inchcape’s strategic direction, working across a broad range of automotive topics, including business models, disruptive trends, and market selection. Oron also supports strategic business development with OEMs, strengthening Inchcape’s global partnerships and forging new ones. Now in his fifth year at Inchcape, Oron joined strategy consulting and has since worked in defining and executing Inchcape’s corporate strategy. Most recently, he co-led the development of the company’s new strategic framework, building on his previous experience in deploying the previous strategy and driving transformation.

Diogo Pinto

Director General
FIA
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Diogo Pinto

Diogo Pinto is Director General of FIA Region I, representing mobility clubs across Europe, the Middle East and Africa. He took up this role on 1 January 2026, following several years of senior leadership within the organisation.
With over two decades of experience in European policy, governance, and stakeholder engagement, Diogo has built a strong reputation as a strategic leader at the intersection of consumer interests, mobility, and public policy. Before becoming Director General, he served as Policy Director of FIA Region I, where he played a central role in strengthening the organisation’s policy impact, while supporting Member Clubs through periods of significant regulatory and technological change.
Prior to joining the FIA, Diogo held senior positions in European and international organisations, including as Secretary General of the European Youth Forum and of the European Movement International, and worked as political advisor to a senior member of the European Parliament.
At FIA Region I, Diogo’s work focuses on advancing consumer-centric mobility policies, with particular emphasis on road safety, vehicle regulation, data and digitalisation, and the green transition of transport. He has overseen major advocacy initiatives at EU level, coordinated high-level policy studies, and reinforced cooperation with European institutions, industry stakeholders, and civil society.
Diogo is known for his collaborative leadership style and his ability to bridge diverse perspectives. He places strong emphasis on evidence-based policymaking, constructive dialogue with stakeholders, and the importance of internal compromise to ensure a unified external voice.
Originally from Portugal, Diogo has been based in Brussels for over 20 years. He holds a background in political science and European affairs and is fluent in several languages.

Alberto López

Operations & Dealer Steering
PORSCHE
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Alberto López

Alberto López is the Operations & Dealer Steering lead at Porsche Ibérica, with over 13 years shaping the brand’s sales and after-sales strategy. From driving dealer profitability and customer experience to spearheading network development and excellence initiatives, Alberto combines strategic insight with deep operational know-how.

Marco Santucci

MD Geely Italia
JAMEEL MOTORS
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Marco Santucci

MarcoSantucci brings over 30 years of experience in the automotive industry.

He began his career in sales at Ford Italy before moving into communications at Ford Europe. In 2002, he relocated to Brussels to help build the Marketing department at Toyota Europe, then returned to Italy in 2010 to lead the Jaguar brand.

He subsequently took on the role of General Director of Sales Operations for Jaguar and Land Rover Italy. From 2015, following a brief period in China, he joined JLR Europe in Frankfurt as MD of the European I mporter markets. In 2021, he became CEO of Jaguar Land Rover Italy, steering the brand through a period of major transformation.

In 2025, Marco took on a new challenge as Managing Director of Jameel Motors Italy, leading the launch and growth of the Geely brand in the Italian market and in early 2026, the Zeekr brand was added to his remit drawing on his deep international experience and vision across the mainstream and luxury automotive sector.

Claudio Fiorentini

MD Global Major Accounts & Special Projects
JCB
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Claudio Fiorentini

After graduating in Electronic Engineering from the Polytechnic University of Milan in 1979, he began his career in the personal computer sector—then an emerging and rapidly growing industry—working in marketing and sales for eight years at major companies in the field. In 1987, he joined JCB, where he held increasingly senior roles in marketing and sales before being appointed CEO in 1995, a position he held until the end of 2008. In 2009, he assumed the role of CEO for Europe, overseeing all of JCB’s European subsidiaries and serving as Chairman of JCB SpA. Since 2010, he has represented JCB on the Technical Committee of the European Rental Association (ERA). In 2014, he established the Key Accounts division within the JCB Group, responsible for business development in Europe, Latin America, Australia, and the Middle East, with a particular focus on multinational rental companies. Since 2020, he has also taken on special assignments regarding the rollout of JCB’s electric-powered models and, more recently, those powered by hydrogen and B100 fuel.

Paolo Lembo

Short Term Rental, Used Cars & Network Strategy Director
RENAULT
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Paolo Lembo

Pavel Kuncik

Commercial Operations Director
VOLVO CARS CZECH REPUBLIC
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Pavel Kuncik

Thierry Dewambrechies

Head of Network Development
BYD
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Thierry Dewambrechies

Dario Petrantoni

Head of Micromobility Sales Operations |
STELLANTIS
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Dario Petrantoni

Dr. Wolfram Sopha

Professor for Automotive Management
NÜRTINGEN-GEISLINGEN UNIVERSITY
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Dr. Wolfram Sopha

Prof. Dr. Wolfram Sopha, born in 1968, has taught in the course of automotive management at the School of Economics and Environment in Geislingen / Germany since 2010. Before that he held various positions in the fields of logistics, IT and Sales at Adam Opel AG and GME for about 15 years. In his last position, he worked as Business Development Manager in GM’s international department IPC (International Product Center) in Rüsselsheim where he coordinated various export markets in the Middle East and Asia. In the academic field his special interest belongs to international management within the automotive industry. He teaches in the Bachelor and Master program. Furthermore he is Guest Professor at different Universities: UVIC Barcelona Spain, Babeș-Bolyai Univ, Cluj Romania, ICO NIDA Bangkok Thailand, VGU Saigon Vietnam, UIBE Beijing China.

He publishes as co-author in current automotive textbooks, participates in different EU-funded research projects, and, together with student teams, leads small consultant projects for OEMs like Audi, Mercedes, Skoda, KIA Motors Europe, MHP and others. Research Projects with students are focused on topics like Market Entry Strategies, Innovative Mobility Concepts, Value Added Services, Future Automotive Retail Concepts, Online Retail, Internet Sales, AI, Agent System.

He studied Wirtschaftsingenieurwesen (Business Administration and Economics in combination with Systems and Mechanical Engineering) at the Technological University Berlin and got his doctoral degree at the European Business School (EBS) in Östrich-Winkel on the subject: „Analysis and Figuration of Business Processes in coherence with the Introduction of Standard Software“.

Sakis Tassoudis

CEO
ONEDEALER
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Sakis Tassoudis

Sakis Tassoudis leads OneDealer, a pioneering technology company reshaping automotive retail through cloud-native dealer management and OEM solutions. As CEO, he spearheads the company's Automotive Network Management suite, which empowers global automotive brands to optimize every aspect of their retail operations from synchronized branded websites and marketing campaigns to streamlined sales processes and after-sales services.

With over two decades of enterprise technology leadership experience at SAP and SAP Fioneer, Sakis brings unparalleled expertise in guiding complex digital transformations. His transdisciplinary approach combines cutting-edge innovation with practical implementation, integrating AI, agentic frameworks, and predictive analytics into automotive retail ecosystems.

Beyond his business leadership, Sakis is a research practitioner focused on the intersection of leadership and technology. His concept of "humanified leadership", where empathy and AI-driven insights coexist to create sustainable growth - has positioned him as a thought leader in digital transformation across automotive, financial services, and telecommunications sectors.

Sakis holds a Master's in Economics, a European Postgraduate Degree in International Marketing, and an MSc in Sales Transformation, with his academic research focusing on ethical leadership principles, and is completing a Doctorate in Professional Practice, focusing on leadership transformation in the age of AI.​​​​​​​​​​​​​​​​

Dimitris Mastrogiannis

Chief AI & Innovation
ONEDEALER
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Dimitris Mastrogiannis

Dimitris Mastrogiannis leads artificial intelligence and innovation at OneDealer, helping shape the company’s strategy for the next generation of automotive retail technology. As Chief AI Officer, he leads the development of the OneDealer AI Cockpit, bringing intelligent assistants and AI agents into real automotive workflows across customer engagement, sales, aftersales, knowledge management, and business operations.
Combining a strong technical background with a product- and business-oriented approach, Dimitris focuses on transforming emerging AI capabilities into reliable, scalable, and production-ready solutions. His work bridges the gap between rapidly evolving AI technologies and the practical requirements of dealers, importers, and OEMs, with a particular emphasis on integration, security, adaptability, and measurable operational value.
Beyond his role at OneDealer, Dimitris has founded and developed AI-driven software ventures focused on enabling users to interact naturally with business data and embedding intelligent agents directly into digital products. His approach to innovation is centered on making advanced technology accessible and useful, moving AI beyond experimentation and into everyday processes where it can support people, improve decision-making, and create sustainable business impact.
Dimitris holds an MSc in Artificial Intelligence and a Bachelor of Science in Electrical Engineering from New York University, completing both degrees with scholarships. His academic background complements his professional focus on developing practical, reliable, and trustworthy AI solutions for real-world business environments.

Michiel Borst

CCO
UNAMEIT
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Michiel Borst

Michiel Borst has spent more than two decades at the heart of automotive retail — working across sales and aftersales at some of the larger multibrand dealership groups before moving to the software side of the industry. Today, as CCO of UnameIT, the leading Automotive Retail Platform in the BeNeLux and Denmark, he works closely with major international dealer holdings, NSCs and OEMs. That front-row seat gives him a clear view of what's shifting, what's working, and what isn't. Together with his colleague Berend Hoitink, Michiel will share first-hand insights on how to sell more cars — without increasing your marketing budget.

Berend Hoitink

International Business Development Manager
UNAMEIT
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Berend Hoitink

As an automotive retail expert, Berend is driving international growth at UnameIT, the leading automotive software innovator in the Benelux and the Nordics that is reshaping the way dealer groups and importers collaborate across the sales funnel.

With a background in consultancy, he has gained hands-on experience across the entire automotive value chain by working with dealer groups, financial institutions, importers and OEMs in Europe and China. He believes that dealer consolidation, new market entrants and evolving sales models present opportunities to finally provide car buyers with the experience they deserve, rather than posing threats.

At UnameIT, he is focused on scaling automotive retail innovation in key European markets, particularly the DACH region. His mission is to unlock synergies for large-scale dealer groups and import organisations operating internationally. Having grown up on the Dutch-German border, lived in China, and worked on international consulting projects, Berend has a natural feel for cross-cultural collaboration and is open-minded and passionate about the transformation currently reshaping automotive distribution.

Robert Häusler

Global Director for Distribution and Sales Performance
MSX
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Robert Häusler

Robert Häusler is the Global Director for Distribution and Sales Performance area at MSX International, where he also serves as the Head of New Retail Models.
With a wealth of experience in automotive and mobility, Robert specializes in retail network development, sustainability, new business models, and leveraging AI to enhance customer experience across various touchpoints throughout the customer journey.
Robert can be reached at rhaeusler@msxi.com.

Jayesh Jagasia

Global Solutions Leader: Distribution & Sales Performance
MSX INTERNATIONAL
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Jayesh Jagasia

Jayesh is Global Solutions Leader of the Sales Performance Value Stream at MSX International. Jayesh helps leading automotive brands improve retail performance and customer experience by leveraging the power of technology.

With an interest in artificial intelligence (AI) and the future of mobility, Jayesh offers valuable knowledge and skills to the wider MSX team. He also produces and hosts the ‘AI in Automotive’ podcast - a platform for discussing the way AI is shaping the mobility industry. His prior experience includes the development of an innovative business that aimed to radically transform the used-car purchase experience in emerging markets.

Ian Perkins

Global Sales Director
TRACKBACK
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Ian Perkins

Ian Perkins is the Global Sales Director for TrackBack. With nearly 30 years of experience in the automotive industry working in many roles for the likes of Porsche Cars, Volvo Cars and Citroen UK, Ian has a wealth of knowledge in Sales, Business Development and Aftersales. His in-depth knowledge and enthusiasm for effective sales lead management and customer engagement has made him an expert in this complicated area of business.

Ian and the team at TrackBack are leading the way with integrated Telecoms and CRM/LMS solutions. Quite simply, TrackBack reveals the gap between the leads that are generated by manufacturers and then passed to the dealers for follow-up.

Ian is regularly invited to present at conferences around the world and really enjoys meeting potential new clients, introducing them to TrackBack, and helping them to understand the difference their unique products can make.
Ian can often be found wandering around the departure halls of numerous airports around the globe, but on the few occasions that he is home in the UK and if his wife permits, Ian loves to indulge in his passions for salt water fly fishing and sailing. He also loves to watch a great game of rugby, especially international fixtures between England and their arch-rivals, Wales.

Ruben Gomes

CEO
MODERA
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Ruben Gomes

Gold Sponsorship

Silver Sponsorship

Bronze Sponsorship

Promotional Partners

E.N.G. partners with industry leading business intelligence providers to reach senior level decision makers across Europe.  We offer our promotional partners opportunities to broaden their own membership and user base, through individually tailored marketing and promotional campaigns.

Promotional partner enquiries

Please contact us :

+34 91 535 7087

NH Milano 2

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NH Milano 2

The NH Milano 2 hotel is in an exclusive residential area 7 kilometers from Milan’s city center. The hotel has a village feel, and enjoys a charming setting on the banks of a lake, surrounded by parkland. A number of important companies and the San Raffaele Hospital are nearby. Overall, it’s a relaxing place that also offers easy access to the city.

  • Green, peaceful area
  • Shops and restaurants nearby
  • Easy access to central Milan

The hotel has 143 contemporary guestrooms. These are bright and airy, and are decorated in shades of cream and plum. Rooms have free Wi-Fi, as well as satellite TV and minibar. We also have spacious Superior rooms, and a Suite with a separate living room.

  • Most rooms have beautiful lake views
  • Choice of room types available
  • Superior rooms have a lounge area

The hotel has a modern restaurant serving Italian food, as well as a relaxed bar. There’s a terrace where you can enjoy a cocktail during the summer months. We also have a compact fitness room with views over the lake.

  • Modern Italian restaurant
  • Bar with outside terrace
  • Fitness room
  • If you’re planning on staying with us over the weekend, book directly on nh-hotels.com/en, sign up to Minor DISCOVERY and take advantage of our “Lazy Sundays”, which include a late checkout (before 3pm) free of charge.
Hotel NH Milano 2, Strada di Olgia Nuova,Segrate MI
20090 Milan
Italy

MANN+HUMMEL GROUP

Global Warranty Specialist

By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.

SKODA AUTO

Coordinator Used Car Strategy

Very interesting platform to learn about industry trends, share ideas and improve your own process.

TATA MOTORS

Head CRM Programs

Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.

RENAULT TRUCKS

8Vice President Retail Development

An ENG conference is a good opportunity to network and gain connections with other companies.

FORD CREDIT EUROPE

Manager New Markets

Thoroughly enjoyable conference relevant to my role. Well organised and executed.

NISSAN

Senior Marketing Manager

I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!

VOLKSWAGEN FINANCIAL SERVICES

CRM Manager

Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry

RENAULT

General Manager Fleet Europe

The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.

CNH INDUSTRIAL

EMEA Commercial Services Network Development Manager

Very interesting and business relevant topics. Great opportunity for benchmarking.

KIA MOTORS EUROPE

Specialist Fleet & Remarketing Sales

Very well-organized event from ENG with passionate speakers and exciting topics.

Discounts

Discounts are not reimbursed for previously purchased tickets. Only active discount codes will be honoured.  In the event you book at incorrect rate you will be invoiced for the difference.  To qualify for group discounts attendees must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner, and service charge but exclude hotel accommodation. Applicable VAT will be charged.

Event rates (ex. VAT)

  • Tier 1 (Non-service provider) (1.500,00 )
  • Tier 2 (Service provider: Vendor, Consultant, Software) (2.000,00 )
  • Virtual attendance (800,00 )
  • Documentation only (545,00 )
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