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As the state of the automotive industry continues to evolve, the revenue streams of warranty, aftersales and after-care are a crucial link in your value chain. To boost profitability and generate quality improvements, a strategic focus must be placed on this aspect of the business.
For the last 3 year’s E.N.G.’s annual summit has brought together top OEMs, dealers and parts suppliers to inspire dialogue and share expertise and ideas in Europe. This fall we bring this highly successful event to the US Automotive Industry offering an invaluable opportunity to hear how other leading companies are effectively using warranty management to significantly impact their company’s bottom line profitability, drive competitive advantage and increase continuous improvement.
Join us in Detroit to enjoy an excellent mix of case studies, interactive panel debates and workshops as well as network and share best practices, challenges and solutions. Over the course of the two days we also include extended networking breaks, 2 lunches and social dinner for an event not to be missed!
What makes this ENG event different: Niche opportunity for engagement across full Automotive enterprise with topics specifically focused for: Passenger Car, LCV, Truck, Construction and Pleasure Vehicles, Dealers, Original Equipment Suppliers, Captives, Insurance and Extended Warranty/Vehicle Protection Providers
For more information please contact Pam Walter, pwalter@engevents.com Phone: +1 609 269 4546
SVP’s, VP’s, Directors and Managers within the disciplines of: Warranty/Extended Warranty | Service Contracts | Quality | Data/Repair Management Analysis | Warranty Supply Chain | Aftersales/Aftermarket | Service Improvement | Fixed Operations | Supplier/OEM Relations | Supplier Homologation | Customer Service & Satisfaction | Risk Management | Underwriting | Product Design | Sales & Marketing
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
An ENG conference is a good opportunity to network and gain connections with other companies.
MSX International is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, and innovative business solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad solutions portfolio supports OEMs across Fleet and Mobility, Warranty and Technical, Parts and Service, Channel Management and Customer Engagement. MSX employs more than 5,000 team members worldwide.
› Visit company websiteMegaputer Intelligence provides advanced text and data analysis tools and custom solutions for addressing various tasks encountered by automotive companies. Whatever is your challenge: warranty claims analysis, actuarial tasks, fraud detection, call center or survey data analysis – Megaputer has a solution for you.
No data scientists on staff? No problem. Using our leading analytical platform PolyAnalyst™, Megaputer analysts can quickly build a custom solution tailored for your specific needs and delivering results in simple form to non-technical users.
Visit Megaputer booth to view warranty-focused analytical solutions.
› Visit company websiteMize is a global Service Lifecycle Management company that provides a Cloud SaaS solution for durable goods manufacturers, including the auto industry, and their value chain. The company provides a Connected Customer Experience among OEMs and their end customers, dealer channels, service provider network, and suppliers, connecting and managing all service lifecycle interactions, extending across Warranty, Service Plans, Support, Service Delivery, Parts, and Returns. Mize solutions reduce service delivery costs, optimize service experiences, and maximize customer lifetime value. For more information, visit www.m-ize.com.
› Visit company websitePrediCX software from Warwick Analytics provides automated predictive analytics for customer data, early warning, predictive maintenance, warranty classification and root cause analysis, all in near real time. The software automatically analyses text data as well as structured data, saving huge amounts of time and resource. PrediCX is deployed by OEMs globally.
› Visit company websiteIn business since year 2000, Ubiquiti provides highly regarded solutions for Decision Support with Text.
Our software product solutions enable decision support, without requiring tedious manual effort. Our data-driven solutions enable rapid search, analysis, mining, diagnosis, and early warning alerts – with both structured and unstructured data. Business intelligence by sorting, searching, charting, reporting, drill-downs, slice & dice of data, are all available on intuitive user-friendly interfaces. Ubiquiti technologies provide semantics-based text mining and analytics for unstructured plain verbatim text narrative records and documents.
Ubiquiti provides customized, domain-specific and detailed ontologies to enable analysis at different levels of detail. Specialized techniques are easily incorporated – including statistical models, forecasting, and quantitative machine-learning. Ubiquiti encourages proactive rather than reactive responses to important events, opportunities and trends. Our services cover all aspects for data-driven solutions, including requirements gathering, design, implementation, and on-going support.
› Visit company website
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts®; through the dedication and expertise of nearly 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line.
› Visit company websiteAIN Media is a twelve year old automotive trade media that publishes one of the industry’s leading online magazine, www.automotivedigest.com and four leading market segment e-newsletters to a targeted subscriber audience of over 75,000 industry executives.
The marketing agency Russian Automotive Market Research has been operating in automotive analytics since 1997 and today is one of the leading researchers of the automotive market of the Russian Federation, CIS and overseas markets.
The leading position of the company is the result of great experience and commitment to high quality of the products offered to our customers.
Russian Automotive Market Research offers a wide range of off-the-shelf solutions as well as products tailored to customer needs.
The products we offer is a tool, which allows the market participants to estimate the position on the market and the market potential, to forecast demand and optimize development strategies.
Inside MotorCity Casino Hotel, you'll find a world where you can take a break from real life for a while. Whether you're dining at Iridescence, the AAA Four Diamond Award-winning restaurant, making their slot machines ring out, relaxing at D.Tour Spa, or seeing a show at Sound Board, their intimate theater, you'll discover what it's like when excitement, luxury, and pleasure are shaken together to create an experience you can't get anywhere else. And if you're here on business, you'll find all the amenities and excitement that make your event one that is truly unforgettable.
Great event! Very well managed. I was able to interact with many like-minded colleagues across geographies and understand common issues and ways to tackle them.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the insdustry
An ENG conference is a good opportunity to network and gain connections with other companies.
Thanks for organising this event. It offered numerous valuable insights and especially a great opportunity to network with experts from all over the industry.
Thoroughly enjoyable conference relevant to my role. Well organised and executed.
By far the most interesting and relevant conference I have attended in recent years. An absolute must for warranty professionals from any part of the automotive warranty chain.
Very well-organized event from ENG with passionate speakers and exciting topics.
This conference has provided huge learning on how different companies do their business across different regions.
I can see the passion and dedication of the E.N.G team came through in the excellent execution of the conference. Thank you!
Very interesting and business relevant topics. Great opportunity for benchmarking.
The best place to keep up on the latest developments in Remarketing Business and to share views with experts & competitors.
Very interesting platform to learn about industry trends, share ideas and improve your own process.
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› Create your account nowDiscounts are not reimbursed for previously purchased tickets. Three or more people registering from the same company at the same time qualify for the group discount, but must register online at the same time. Prices include the conference documentation, lunches, refreshments, the networking dinner and service charge but exclude hotel accommodation. Applicable VAT will be charged.
